Job Description
We're looking for a Sales Performance Coach to help our sales teams unlock their full potential and deliver excellent results in GTM. Reporting to the Sales and Client Enablement Manager, you'll work closely with sales leaders, managers, and individual contributors to diagnose performance gaps, design targeted interventions, and coach for measurable improvement.
1. You will partner with sales leaders and enablement teams to identify performance gaps and capability needs across the sales organisation.
2. Design and deliver targeted coaching interventions (onboarding, new proposition launches, deal coaching, performance improvement) for individuals and teams.
3. Facilitate group workshops, 1:1 coaching sessions, and ongoing reviews to embed best practices and drive behaviour change.
4. Leverage conversation intelligence and sales engagement platforms (e.g., GONG, SalesLoft) to analyse sales calls, emails, and interactions.
5. Support managers in their role as performance coaches, providing tools, frameworks, and feedback to help them develop their teams.
6. Analyse sales performance data, balanced scorecards, and system adoption metrics to measure impact and refine coaching programmes.
7. Champion continuous improvement by staying up to date with the latest trends in sales capability, methodologies, and enablement technology.
8. Collaborate with product, marketing, and compliance teams to ensure coaching aligns with business priorities and regulatory requirements.
9. Contribute to the onboarding and development of new sales hires, ensuring a smooth transition and rapid ramp-up.
Qualifications
10. Experience in sales coaching, enablement, or performance management, ideally within financial services or regulated environments.
11. Proven track record of designing and delivering coaching programmes that drive sales capability and commercial outcomes.
12. Experience facilitating group and 1:1 coaching sessions, both virtually and in-person, using a variety of sales methodologies (e.g., Challenger, SPIN, Consultative Selling).
13. Intermediate-level practitioner with a passion for developing others and driving performance.
14. Experience as a facilitator, coach, and mentor. Comfortable working with all levels from new hires to senior sales leaders.
15. Apply analytical approach by using data to guide decisions and demonstrate willingness to change based on priority changes.
16. Inclusive by design: creates a safe, supportive environment for learning and growth.
17. Curious, collaborative, and commercially minded. Always looking for ways to improve outcomes for the business and our people.
Additional Information
Benefits package includes:
18. Hybrid working
19. Great compensation and discretionary bonus
20. Core benefits include pension, Bupa healthcare, Sharesave scheme and more
21. 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Grade: E/EB9
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