We're Hiring: Quality Control Manager
Location: Telford - 5 days per week on site.
Contract: Full-Time, Permanent
Hours: Monday-Friday (40 hours)
Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, Company car or cash allowance, Private Medical Insurance, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Müller Rewards, offering a variety of online and in-store discounts and development opportunities.
With over 31,000 employees across Europe and a long-standing commitment to excellence, Müller is a family‑owned business known for its dedication to quality, innovation, and growth. In the UK alone, we produce a wide range of leading branded and private‑label dairy products, from yogurts and desserts to butter and flavoured milk.
At Müller UK & Ireland, we're passionate about delivering high‑quality, safe food products to our customers. We are now looking for a strong, people‑focused Quality Control Manager (QCM) to lead our site quality control function and play a key role in driving compliance, performance, and continuous improvement across our operations.
This is a fantastic opportunity for someone who thrives in a fast‑paced manufacturing environment and wants to influence quality standards at site level while developing and leading high‑performing teams.
What you'll be doing:
* Leading and developing the Quality Control team, ensuring strong performance and engagement
* Managing team capability, training plans, and performance processes
* Supporting recruitment activities alongside HR
* Driving a strong quality culture across the wider site
* Ensuring compliance with food safety legislation, customer standards, and internal requirements
* Leading quality investigations and implementing robust corrective actions
* Supporting HACCP processes and ensuring site readiness for audits
* Driving adherence to GMP/GDP and technical standards across operations
* Monitoring quality performance through KPIs and reporting to the leadership team
* Delivering improvements through root cause analysis and continuous improvement initiatives
* Ensuring effective quality management systems are in place and maintained
* Supporting product launches and trials to meet Right First Time (RFT) standards
* Building strong relationships with operational teams, suppliers, and customers
* Working cross‑functionally with teams including Operations, R&D and Packaging
* Supporting customer audits and site inspections
What we're looking for:
Essential experience & skills
* Proven experience within a Food Manufacturing Quality role
* Strong knowledge of HACCP, Food Safety Systems, GMP and Quality Standards
* Experience leading and developing teams in a manufacturing environment
* Strong analytical skills with experience in quality data and reporting
* Good IT skills (including Excel and reporting tools)
* Excellent communication and stakeholder engagement skills
Desirable
* Experience with dairy or FMCG manufacturing
* Knowledge of SPC or quality systems (QC/QA within QM environments)
* Project management or continuous improvement experience
Personal attributes
* Strong leadership presence with the ability to influence at all levels
* Proactive, resilient, and solution‑focused
* Highly organised with strong attention to detail
* Passion for quality, food safety, and continuous improvement
Ready to make an impact? If you're a driven Quality professional looking for your next challenge, we'd love to hear from you. Apply today and help shape the future of quality at Müller UK & Ireland. www.mullercareers.co.uk
At Müller, we're committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don't meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know – we're happy to support you.
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