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Job Description
The Kenmore Club is a world-class resort seeking an exceptional individual for the Night Receptionist position. This role offers a unique schedule of 5 nights on/5 nights off, from 11pm to 8am. As part of a leader in holiday ownership, you'll enjoy benefits such as leisure club access, work perks, and discounted stays at other resorts.
Responsibilities
* Check in late arrivals and ensure a flawless guest experience
* Respond professionally to guest queries, complaints, and requests
* Oversee the overnight operations of the resort, ensuring guest satisfaction
* Provide exceptional customer service throughout guests' stay
* Perform night audit procedures and manage cash payments and float
Skills and Experience
* Excellent verbal and written communication skills
* Ability to work independently and in a team
* Strong organizational and time management skills with attention to detail
* Proficiency in relevant computer software
* Enthusiasm, dedication, and a focus on customer satisfaction
Benefits
* Exclusive employee discounts across Europe
* Referral bonuses
* Generous holiday entitlement
* Access to Employee Assistance Program (EAP)
* Free parking
* Use of leisure facilities
* Uniform provided
* Training and development opportunities
* Perks at Work Membership
Additional Information
We value diversity and inclusion, welcoming applicants from all backgrounds and abilities, with accommodations provided as needed. Join our team and help create unforgettable guest experiences. Apply now!
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industry: Hospitality
Location: Aberfeldy, Scotland, United Kingdom
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