About the role Join West Northamptonshire Council as a Financial Assessment Officer and be at the heart of transforming lives. Your mission? To financially assess adults for social care services, ensuring they receive the support they need while maximising their income and that of the Council. This position is based in Angel Square, Northampton. However, it offers flexible working arrangements, including remote work, office days, and service user home visits, as managed by the financial assessment team. If you’re ambitious, innovative, and ready to make a real impact, this is the role for you. Join us and be part of a team that’s making West Northamptonshire a great place to work, visit, and thrive! What will you be doing? Individuals receiving Adult Social Care might need to contribute financially based on their capital and income. This contribution is determined through a means-tested financial assessment, which is handled by the Financial Assessment Team. Financial Assessment Officers assist service users (or their representatives) with completing the financial assessment form and ensure they understand the process. The team manages their financial assessment caseloads and determines any required financial contributions in line with policies and legislation. About you We are in search of a dedicated and experienced individual who is committed to making a positive impact. The ideal candidate will excel in delivering accurate assessments, providing exceptional customer support, and implementing innovative solutions. You will efficiently manage workloads, contribute to team development, and uphold safeguarding standards. If you are ambitious, detail-oriented, and ready to make a real difference, we want you on our team! About us At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council https://youtu.be/lV0EfeUF4aU We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us. If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support. West Northants Council, where careers thrive. Our benefits You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.