Customer Operations Supervisor
Carbon60 is looking to recruit a Customer Operations Supervisor to work for a leading Specialised Industrial Service Provider based in Leicestershire.
ROLE: Customer Operations Supervisor
PAY RATE: £30,000/annum, £14.42/hour
JOB TYPE: 3 Month Contract
LOCATION: Leicestershire
HOURS: 8am - 4:30pm Monday - Friday, 40 hours/week (30 min break)
No Overtime Available.
About US:
A leading Specialised Industrial Service Provider, making remarkable a reality every single day.
We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world.
We know our hard-working people are the backbone of our mission, providing our customers with specialist knowledge and hands-on service.
This is where you come in!
Why US?
With over 170 sites across the UK and Ireland, a supportive working environment is never far away.
And while we're proud to be part of the manufacturing industry, our opportunities extend far beyond warehouse-based roles. You might be a fitter in Cork, a workshop engineer in Aberdeen, or a customer operations manager in Hull - wherever you are, your specialism is valued.
Collectively, our teams bring incredible expertise, built through dedication and hard work. We're committed to building a strong community - it's the people you work with, the support you receive from your manager, and the technical specialism that sits at the heart of everything we do.
THE ROLE:
Support customers by placing and managing stock and non-stock orders
Expedite orders using the order system and liaise daily with suppliers
Ensure orders are placed within required timeframes for best price and lead time
Assist with booking in deliveries and allocating stock within the storeroom
Carry out manual handling of engineering components
Provide excellent service to on-site engineers collecting parts
Source non-stock items and update stock systems accordingly
Support on-site team operations during management absence to maintain service levels
Essential skills / experience / qualifications:
Confident with basic IT systems (email, data entry, stock/order systems)
Comfortable working in a fast-paced, high-pressure environment
Strong communication skills and customer-facing experience
Able to meet the physical demands of manual handling
Experience in stores, procurement, office, or engineering environments is beneficial
Supervisory or ERP/stock system experience is advantageous but not essential
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy