Join Our Team as a Complaints Case Worker! Are you a compassionate, detail-oriented individual with a knack for customer service? Our client is excited to announce an opportunity for a Part-time Complaints Case Worker to join the Dorset Police Force at their Middlemoor Police Headquarters in Exeter. This temporary role is perfect for someone looking to make a difference in public services while working within a supportive team environment. Position Details: Role: Complaints Case Worker Contract Type: Temporary until at least the end of November 2025 Working Hours: 18.5 hours per week (days & hours to be agreed) Hourly Rate: £13.53 Location: Middlemoor Police HQ, Exeter Your Purpose: As a Complaints Case Worker, you will provide a professional and confidential support service to a range of customers, including the public, police officers, and external agencies. Your role will involve ensuring each complaint is handled with care and professionalism, providing timely responses and managing expectations effectively. Main Responsibilities: Deliver exceptional customer service by handling inquiries from various stakeholders. Assess and prioritise complaints, ensuring they are directed to the appropriate channels promptly. Maintain accurate records on our databases, ensuring compliance with policies and guidelines. Liaise with various officers and agencies to provide updates and support throughout the investigative process....