[Royal Mail]
Administrator
Job Reference: 334895
Location: Royal Mail, Yorkshire Parcel Hub, Wakefield Europort, Normanton, WF6 2XX
Job type: Permanent
Hours: 40 hours per week, working Monday – Friday across the following shift times: 08:00hrs – 16.30hrs
There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey.
For Royal Mail to run an efficient operation we are looking for an Administrator to join our Yorkshire Parcel Hub to provide vital administration support to strengthen the unit performance.
• Accurately enter pay, subsistence, and shift allowances into the People System Portal or Resource Control System.
• Oversee agency staff processes, including signing‑on sheets, overtime, and leave management.
• Produce and maintain the monthly rota, annual leave records, and pay files.
• Maintain secure and confidential records of local personnel documentation.
• Provide support to employees and managers with local HR‑related enquiries.
• Perform duties as directed by the Head of Distribution.
• Process and verify accurate payment of overtime, shift allowances, and claims for all YDC driving staff.
• Record employee absences and attendance data.
• Ensure accurate management and administration of annual leave, TOIL, and sickness requests.
• Complete, maintain, and submit weekly reports for the national finance team.
A bit about you
• Strong motivation and determination to ensure accuracy in all information supplied.
• High attention to detail, particularly when processing payroll for 200+ drivers.
• IT literate and proficient in Microsoft Excel and Word; comfortable with high volumes of PC‑based work.
• Strong numeracy and literacy skills.
• Excellent communication and interpersonal skills for dealing with internal and external stakeholders.
• Ability to prioritise workload effectively, handling multiple ongoing and sometimes complex issues.
• Sense of responsibility and accountability when working independently confident decision‑making skills when required.
• Ability to contribute to team success by sharing and receiving information to support task completion.
What we do for you
To deliver on our ambition we want the best and that’s why we’re delighted to offer competitive pay and benefits for a permanent role within our sector. For bringing your best and serving our customers with pride, you can expect to receive:
• A guaranteed hourly rate of £ 13.06 ph. (paid monthly and adjusted to your working hours).
• Paid overtime, with an enhanced rate of x1.25 for more than 40 hours a week
• 22.5 days holiday, rising with length of service (adjusted to your working hours if part time).
• Contributory pension scheme
• Lots of opportunity to develop a career
• Full uniform provided if you’re on a contract of longer than three months
• Excellent parental leave policy
• Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership
Time to apply.
Ready to become an Administrator? Hit the apply button now. If your application is successful, we’ll invite you to an interview. We plan to hold them at the earliest convenient date, so make sure you’re available before applying.
The assessment will take up to 45 minutes, which will include a discussion about the role and interview questions.
Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
For more information on Royal Mail Group and our values please click here: