NUCO Travel Group | Operations Assistant
Job Title: Operations Assistant
Contract: Full-time + Peak season weekend work
Location: Office-centric to our Cheadle Office in South Manchester or the London Office in Putney
In-office policy: 3 - 5 days per week, depending on the time of year
Hours: 37.5 hours per week
Salary: £24,500 - £27,500 depending on experience, plus up to 15% annual performance bonus
Department: Operations - Transport Team
Reporting to: Transport Manager
Role Overview
We are seeking a proactive and organised Operations Assistant to join our operations team and work on all aspects of transport for our package holidays. This role is crucial in ensuring the seamless planning and delivery of all passenger transport across all brands.
This is a highly rewarding role with strong opportunities for progression within the company.
The ideal candidate will be a strong communicator, tech-savvy, and able to juggle multiple priorities in a fast-paced environment.
Key Responsibilities
* Working with the Transport Manager and wider operations team, support in the booking, administration and delivery of coaches, ferries, Le Shuttle, and all supporting elements.
* Working with the Transport Manager and wider operations team, support in the booking, administration and delivery of all airport transfers and all supporting elements.
* Working with the Transport Manager and wider operations team, support in the booking, administration and delivery of all flights.
* System administration on our sales and organisation platform
* Time overseas in our ski resort(s), assisting in transport delivery alongside existing resort managers. 1-2 weeks per winter season.
Skills & Attributes
Essential
* Highly organised with great attention to detail.
* Comfortable using Excel/Google Sheets and able to learn new tools quickly.
* Ability to prioritise tasks and work under pressure during peak periods.
* A team player who takes initiative and enjoys problem-solving.
Desirable
* Previous experience in logistics or operations.
* Experience in the snowports industry, preferably in student snowports.
* French speaker.
Working hours
Your main contracted hours will be 37.5 hours per week, based in our South Manchester office. Working hours may vary depending on the company's requirements, such as working abroad as part of the delivery team.
Benefits
We have won awards for being one of the Top 20 Businesses to work for in travel. Part of this is because we believe that not all benefits are quantifiable in a monetary sense. Here at the NUCO Travel Group, we like to ensure we are giving back on all levels:
Financial
Competitive salary and bonus (up to 15%)
Friends & family discount on ski holidays (and some treats, the longer you are with us)
Social
Regular “low-key” drinks after work and social opportunities
Several paid-for socials throughout the year and annual team-building trips, including Team Ski
Work
Flexible working environment
Clear career development and CV amplification opportunities
Exposure to senior leadership for training and mentoring
Extra holiday allowance for continuous service
Products & tools
Merch pack (T-shirts, SunGod sunglasses and beanie)
Discounts on a wide range of companies, brands and experiences
Health
Welfare work package
Our commitment to equality and diversity
NUCO is an equal-opportunity employer and prohibits discrimination and harassment of any kind. NUCO is committed to the principle of equal employment opportunity for all employees and to providing a work environment free from discrimination and harassment. All employment decisions at NUCO are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other status protected by the law. NUCO will not tolerate discrimination or harassment based on these characteristics. NUCO encourages all applicants to apply.
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