About The Role:
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.
Salary Range: Up to $20.00 per hour - based on experience. This role is eligible for additional compensation and incentives.
Responsibilities:
* Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
* Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
* Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.
* Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
* Assist in inventory management including pulling tires and parts, unloading and stocking inventory.
Qualifications:
* High School Diploma or equivalent.
* Automotive training including basic car maintenance and repair or equivalent combination of education and experience.
* Must possess a current valid driver’s license and a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customers’ vehicles for test drives.
* Required to own a basic set of tools or participate in Monro’s tool purchase program.
Profile Summary:
* Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions.
* Strong customer service skills.
* Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
Work Environment & Physical Requirements:
* Ability to work flexible hours, days, evenings, weekends, and holidays.
* Must be able to see, and lift, carry, and stock merchandise and supplies up to 50 lbs. without assistance.
* Frequent standing and walking for long periods of time.
* Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Benefits:
* Performance based incentives
* Paid vacation and holidays for Full-Time teammates
* Reimbursement for ASE Certifications
* Reimbursement for State Inspection Licenses, where applicable
* 401(k) eligibility immediately upon hire
* Direct Deposit
* Employee Discounts
* Healthcare, Vision, and Dental for Full-time teammates
* Employee Access Perks
* Career Advancement Opportunities
Monro Inc. is proud to be an Equal Employment Opportunity/Affirmative Action employer. We consider all individuals for employment regardless of race, color, religion, sex, national origin, citizenship, age, disability, veteran status, or any other characteristic protected by law.
Energy Jobline wishes you the very best of luck in your next career move.
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