Join Europe's leading vehicle remarketing company and become a Brand Ambassador delivering exceptional 'white glove' customer experiences across the UK. Premium Vehicle Handover Specialist – Working out of BMW Vehicle Delivery Centre (VDC) Southampton £30,578.83 a year - Monday - Friday 45 paid hours per week plus paid overtime (A Part-Time role, working a Monday and a Friday (2 days per week) may also be available) Driving Licence (Required) Optional weekend work We are looking for a customer-service-oriented person who takes pride in delivering an exceptional experience, ideally with a background in front-of-house or customer-facing roles. If you love people, cars and driving, enjoy the open road and can deliver a first-class customer service, whilst feeling like your own boss but also value support from an experienced coordination team, this is for you. We offer stability and the opportunity to progress your career within Europe's leading used vehicle marketplace and automotive services. Who are we? BCA are the biggest name in Europe's vehicle remarketing industry, backed by the Constellation Automotive Group, we are part of a family including cinch and WeBuyAnyCar.com. We're growing hugely and are on a key digital transformation journey. Through acquisition, simplification and innovation BCA aims to drive accelerated growth. Backed up by industry leading technology we have a nationwide team of logistics and inspection professionals and offer a full range of integrated services to support our customers through the entire fleet management process. What will you do? Based from BMW’s Southern based VDC, you will be delivering a first class "white glove handover" experience exclusively to select clientele. Predominantly BMW product, however there will be occasions where you will be expected to deliver/collect alternative product for other manufacturers/contracts that BCA service and represent. You should be prepared to travel to a variety of locations throughout the UK on a daily basis. Delivery and collection sites may include company premises, customers' homes and business locations. Forming part of a team of drivers, as a Brand Ambassador you will have a 'customer first' approach and will be excited about the essential part you play in making your customer's 'New Car Day' a special and immersive experience. Our dedicated expert team of coordinators and planners are responsible for planning your routes and daily schedules to fit within the timeframe of vehicle deliveries and collections. This will include getting you back to base, this will either be via a Key for Key basis, collected by another team member, or by using public transport. What do we need from you? Right to work in the UK Have held a full UK licence for more than 2 years Clean driving licence (we will consider points for minor offences) Customer Service mindset A 'can-do' attitude for this hands-on role Flexibility and the ability to react to ever changing situations The ideal candidate will be excited about the essential part they play in making their customer's 'New Car Day' a special and immersive experience. You will receive a full company induction via our in-house dedicated Driver Training Programme, uniform, IT equipment, a company credit card, fuel card and support from an experienced team. The BCA Benefits We believe in supporting our team every step of the way. Here is what you will enjoy as part of the BCA family: • Constellation Hub: Your one-stop shop for all BCA benefits, including car discounts, gym membership discounts, up to 25% off mobile phone deals, retail & lifestyle discounts, cashback on travel and purchases, eye care vouchers, and season ticket loans • Company Pension Scheme to help you plan for your future • Employee Assistance Programme: Access confidential counselling and support services whenever you need them • Off-Peak Railcard, Fuel Card, and Credit Card for business expenses • Discounted Vehicle Rates for yourself, your family, and friends – both buying and selling • Health & wellbeing programme • And Much More! We are fully committed to your well-being, growth, and development Job Details: • Job Types: Full-time, Permanent • Pay: £30,578.83 per year • Schedule: Day shift, Monday to Friday, Overtime available • Work Location: In person We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. Thank you for your interest in working for us. Unfortunately, due to the volume of responses we cannot reply to every applicant, if you haven't heard from us in two weeks please assume you have been unsuccessful.