Job Description
Business Services Manager
Your new company A well-established, Top 40 accountancy and advisory firm with a strong heritage and a modern, purpose-driven outlook is seeking a Business Services Manager to support the growth of its Business Services offering. The firm works with a diverse client base ranging from entrepreneurs and owner-managed businesses to larger, complex and international groups. Known for its collaborative culture, commitment to sustainability and people-first values, this organisation offers an environment where high performance is balanced with wellbeing and development.
Your new roleAs Business Services Manager, you will take ownership of a varied client portfolio and lead the delivery of high-quality accounting and advisory services. This is a key leadership role, responsible for managing a growing Business Services “pod” within a hybrid working environment based in Cardiff.You will act as the main point of contact for clients, providing high-level advice, overseeing complex accounting and VAT matters, and ensuring all statutory and regulatory requirements are met. Alongside client delivery, you will manage and develop a team, encourage collaboration across departments, and help identify opportunities to enhance services and streamline processes.
Key responsibilities include:
* Reviewing complex management accounts and statutory accounts
* Overseeing complex VAT returns, including cross-border and partial exemption matters
* Managing clients with audited entities and complex group structures
* Ensuring timely and accurate year-end adjustments
* Leading and developing a team, managing workloads and supporting progression
* Acting as a trusted advisor to clients, including overseas parent companies
* Working closely with audit, tax and other internal teams to deliver joined-up solutions
* Identifying opportunities for additional services and cross-selling
* Reviewing and improving processes to drive efficiency without compromising service quality
What you'll need to succeedTo be successful in this role, you will be a qualified accountant (ACCA, ACA, CIMA or equivalent) with strong technical expertise and proven experience managing client portfolios.You will also need:
* Excellent knowledge of Xero, Sage and cloud accounting systems
* Strong understanding of VAT, including postponed VAT accounting
* Up-to-date knowledge of accounting standards such as FRS 102
* Experience dealing with HMRC and managing multiple deadlines
* Statutory accounts experience (preferred)
* Proven people management and leadership capability
* Excellent communication and relationship-building skills
* A proactive, solutions-focused mindset with the ability to lead by example
What you'll get in returnIn return, you will receive a competitive salary of £52,000 - £58,000, alongside a comprehensive benefits package and a flexible, hybrid working model (35-hour week with flexitime).Benefits include:
* Private medical insurance and health cash plans
* Pension scheme and group life assurance
* Enhanced family leave and generous holiday entitlement
* Professional qualification support and structured development pathways
* Leadership development, mentoring and coaching opportunities
* Wellbeing initiatives and employee discount schemes
* A collaborative, inclusive culture with genuine career progression
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4794300