Account Manager
£32,000 - £35,000 per annum
TeamJobs are delighted to be recruiting for an experienced Account Manager to join a well-established manufacturing business. This is an excellent opportunity for a customer-focused professional who enjoys building strong client relationships, managing key accounts, and working closely with internal teams to ensure exceptional service delivery.
Working within a fast-paced manufacturing environment, you will be the primary point of contact for a portfolio of key customers, ensuring projects, orders, and customer requirements are managed efficiently from enquiry through to delivery.
Key Responsibilities
Act as the main point of contact for a portfolio of key customer accounts
Build and maintain strong customer relationships, including visiting customer sites when required
Produce and maintain account plans to meet both business and customer objectives
Manage the repeat order and contract review process, ensuring materials, engineering resources, and production capacity are aligned with customer requirements
Work closely with purchasing teams to ensure materials are available to meet delivery schedules
Support engineering teams with administration tasks, including Bills of Materials (BOMs) and MRP system updates when required
Expedite and resolve issues that may impact delivery dates or customer commitments
Identify opportunities to grow existing accounts and promote additional services
Prepare and negotiate quotations for existing customers
Liaise with internal departments to resolve technical queries and operational challenges
Provide regular updates and present relevant data to customersAbout You
To be successful in this role, you will have:
Essential
Previous Account Management and/or customer service experience
Experience working within a manufacturing environment
Excellent communication and relationship-building skills
Strong organisational, planning, and prioritisation abilities
Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
Confidence presenting information and data to customers
A proactive approach with strong problem-solving skillsDesirable
Experience within an electronics manufacturing or CEM environment
Understanding of electronics production processes
Experience using MRP systemsWhat's on Offer?
Salary of £32,000 - £35,000 per annum
Opportunity to join a successful and growing manufacturing business
Varied and customer-focused role with excellent exposure across the business
Long-term career development opportunities
Supportive and collaborative working environmentIf you have Account Management experience within manufacturing and are looking for your next challenge, we'd love to hear from you.
To apply, contact TeamJobs today on (phone number removed).
TJCOM