Job Title: Dutch Speaking Customer Support Advisor
Location: Sofia, Bulgaria (On-Site)
Salary: EUR 2045 gross (x12 months) + EUR 100 performance bonus
Contract: Permanent
Job Overview
We are currently looking for Native Dutch speakers (C1–C2, Netherlands standard — no Flemish accents) with B2 English to join a Customer Support team in Sofia, Bulgaria.
This is a fantastic opportunity to work in a fast-growing international environment while building a long-term career. Relocation candidates are welcome.
Responsibilities
Provide customer support via phone, email, and chat
Assist Dutch-speaking customers with inquiries and issues
Ensure high levels of customer satisfaction
Accurately document interactions in internal systems
Follow company service standards and procedures
Requirements
Dutch (C1–C2, near-native — Netherlands standard only)
English B2 minimum
Strong communication skills
Basic computer literacy
Documents Accepted
EU Citizenship
Residency card (valid for more than 1 year)
Refugee card
Please note:
Work permits and Blue Cards are not accepted.
Salary
EUR 2045 gross per month (x12) + EUR 100 performance bonus
€800 Welcome Bonus
Benefits
EUR 25 monthly transportation / internet allowance (net)
Additional payment for night shifts (if applicable)
EUR 255 bonus for life events (marriage, birth/adoption, graduation)
Health and dental insurance
Life insurance
Multisport Card (co-financed)
Discounts on various goods and services
Relocation Support
Travel reimbursement up to EUR 250 after 6 months
Salary advance of EUR 540 net available
Temporary hotel accommodation provided
Training
1–2 weeks paid training (depending on group size and progress)
Contract Information
Permanent contract
Ownership period: 6 months
How to Apply
Apply: dylan.nyamande@cbtalents.org
LinkedIn: www.linkedin.com/in/dylan-a78965140