Head Receptionist - ROKA Canary Wharf
ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service.
About the Role
We are looking for an enthusiastic Head Receptionist to join our team here at ROKA Canary Wharf. Our Head Receptionists are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high standards.
Our Ideal
You’ll embody our values and bring:
* A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences
* Proven experience as a Head Receptionist in a premium, high-volume restaurant environment
* A collaborative spirit, thriving as part of a large and dynamic team
* A warm, customer-focused approach, with the ability to create memorable moments for every guest
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.
As part of our team, you’ll enjoy:
* World-Class training, designed to inspire and educate
* Experience hospitality around the globe, with our five incredible brands
* Dining discounts, enjoy exclusive discounts across the Azumi group, worldwide!
* Access to Health Assured, our Employee Assistance Program
* Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
* Celebrate your milestones, with an additional day holiday for each two years worked
Our Commitment to Inclusivity
At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you.
Working at ROKA offers more than just a job—it’s an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence.
It’s a place where passion meets opportunities, and where every team member is valued for their contribution.