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Administration Assistant
The closing date is 08 October 2025
An exciting opportunity has arisen within Cwm Taf Morgannwg Paediatric Psychology Services.
The role is part time (15 hrs per week)
The Administrative Assistant will provide effective administrative service to support the efficient running of the Paediatric Psychology service. As well as administrative tasks, the post holder will collect and input statistical information on service activity in line with both local and national requirements.
The Administrative Assistant will be expected to portray a positive image and be able to liaise in a professional manner with clients, colleagues and visitors to the Service.
The post holder will be expected to plan and prioritise own work load escalating any issues to the Clinical Lead.
Main duties of the job
The post holder will be responsible for providing an efficient and high standard of Administration support to the Paediatric Psychology Service.
The post holder will handle confidential and sometimes contentious and sensitive information and will therefore be relied upon to observe and comply with specific and implied confidentiality rules and policies.
The post holder is expected to work flexibly to support the service.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.
Person Specification
Qualifications
* RSA/OCR Stage III or equivalent in word processing.
* Knowledge of Microsoft Office, to include Word, PowerPoint and Excel packages.
* ECDL or equivalent experience.
* Good standard of education.
* Knowledge of medical terminology.
Experience
* Experience of working in an office environment.
* Experience of working as part of a team.
* Previous NHS experience.
* Previous Medical Secretary experience
Skills
* Ability to communicate with staff at all levels
* Excellent organisational skills.
* Excellent telephone manner.
* Welsh language speaking/listening skills at Level 3 or above
PERSONAL QUALITIES
* Ability to work on own initiative and as part of a team.
* Adaptable to change.
* Organised and methodical.
* Flexibility in hours.
* Reliable.
* Requirement for sitting and standing for a substantial part of the working day, to undertake the duties required.
* Light physical duties e.g. lifting and moving case notes (with trolley).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cwm Taf Morgannwg University Health Board
£25,313 to £26,999 a yearper annum pro rata
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