Service Delivery Officer Belfast £25,000 - £27,000 pa Black Fox Solutions are currently recruiting for a globally recognised insurance service that are looking to bring someone with customer service and administration experience on to the team. If you are looking to take the next step in your career, get in touch to hear more information. Key Responsibilities Handle assigned risks and liaise with surveyors to maintain high standards of accuracy and efficiency. Support the risk management process to ensure smooth progression from initial setup to completion. Prepare and issue insurance certificates, ensuring compliance and adherence to internal quality standards. Ensure accurate and timely input of new insurance risks into the CRM system. Support innovation by sharing ideas for improvements and embracing change in systems or processes. Be proactive in learning and adapting to new tolls or technologies introduced within the Company. What you'll need to succeed Proven experience in administrative, preferably within the insurance or financial services industry. Excellent organisational skills and attention to detail, ensuring accuracy in all administrative tasks. Proficient in CRM systems and Microsoft Office Suite (Word, Excel, PowerPoint). Strong problem-solving abilities, with a focus on finding practical solutions to operational challenges. For more information on this, or any of our other roles, please get in touch with Jamie at or call the office on Skills: Administration Accounts Administration Customer Service