Operations Manager Birmingham £50,000 - £60,000 Benefits This is a chance to step into a role where you’ll have real influence, visible responsibility, and the scope to shape how a business runs across two countries. It’s not about keeping the lights on – it’s about leading people, driving performance, and making operations stronger, smarter, and more efficient. Why this role? Big leadership responsibility – you’ll be guiding department managers, not just managing tasks. A direct line to senior leadership – you’ll work closely with the Ops Director, with the autonomy to make things happen. Multi-country exposure – UK & Ireland operations, giving you scale, variety, and complexity Impact – you’ll shape systems, build capability, and leave your mark on how operations run. What you’ll be doing Leading and supporting department managers across the UK & Ireland. Turning strategy into delivery – making sure targets are met and standards kept high. Coaching, developing, and building capability across your teams. Managing budgets, driving cost efficiency, and negotiating with suppliers. Improving systems and embedding processes that actually stick. Fostering collaboration across departments to keep everything joined up. Leading change projects and guiding people through transitions. What you’ll need A strong track record of managing large operational teams. Confidence with budgets, contracts, and commercial decision-making. Clear, effective communication skills. Comfortable with Excel, Office, and picking up new systems quickly. Flexibility to travel Energy, resilience, and a hands-on leadership style. The basics Full-time, Birmingham HQ based. Core hours 9–5, with flexibility when needed. Regular UK & Ireland travel. This is a role for someone who wants to be at the centre of the action – leading people, shaping processes, and making operations deliver. If you’re ready for that, this could be your next big step