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Welfare support officer

Nesscliffe
Mears
Welfare support officer
Posted: 11h ago
Offer description

Up to £28,917 per annum plus a company car or £3,500 car allowance
FTC up to 6 months
About the Role: We are working with our client to bring families under the Afghan Resettlement and Assistance Policy to the UK. These families will initially be housed in various transit estates before being moved to settled homes in the community. Mears will secure community homes over the next 6 months, with some families moving to these homes and others to dispersed accommodation across the UK.
As a Welfare Support Officer, your main duties will include supporting service users, addressing safeguarding and welfare issues, providing practical and emotional support, monitoring wellbeing and support needs, and maintaining accurate records for audit purposes. Maintaining professional boundaries and resilience is essential to provide a consistent, needs-based service to our clients.
Role Criteria: Experience working with vulnerable and diverse client groups
Understanding of safeguarding procedures
Ability to identify individual and family support needs and support packages for independence
Experience with mental health and challenging behaviour
Effective communication with colleagues, local authorities, and service users
Record keeping and risk assessment experience
Ability to work independently
Resilience
Supportive, trustworthy, empathetic, approachable, and a good listener
Full UK driving license
All roles require the entitlement to work in the UK. Mears does not offer visa sponsorship.
To drive a Mears vehicle, candidates must be over 21, have held their license for over 3 months, and have less than 9 points.
All roles are subject to DBS/Security checks prior to employment.
Benefits: 25 days annual leave plus bank holidays
Annual Mears Fun Day
Volunteering Leave
Staff discounts through Mears Rewards
Family-friendly policies
Choice of company car or car allowance
Access to EAP Counselling
For applications or further discussion, contact:
Beth Dunford
We are committed to diversity and inclusion, are a Disability Confident employer, and support the Armed Forces Covenant. We value social mobility and invite optional background sharing during applications to improve opportunities for diverse candidates.
About Us We are the people behind the smile! At Mears, we aim to make a positive impact by improving homes, communities, and lives. Our values are Customers, Innovation, Teamwork, and Responsibility.

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