Job Description
Our Patient Co-ordinator role at Dr. David Jack’s Clinics is one of the utmost importance. You are the first point of contact for all clients and the last at they leave the clinic doors, therefore it is integral you represent the brand to the highest quality and offer immaculate customer service. Whether they are new to clinic or have been loyal to the clinic for a number of years which many of our clients have been, we provide excellent customer service throughout the client’s journey providing a personalised and luxury experience for every client.
Requirement to work within the core hours of 10am - 6pm and every second Saturday.
The following experience/skills are fundamental to the Patient Co-ordinator role:
- Previous experience in receptionist/front of house/admin role
- Excellent level of written and verbal communication skills
- Previous experience working with sensitive and confidential information with an excellent understanding of client privacy and data protection policies such as GDPR
- Friendly, people-person with excellent attention to detail
- Outstanding customer service experience within a luxury setting
- Passion for and knowledge of the aesthetics industry and skincare
- A desire to be part of a growing business
- Confident skills in Microsoft Office Suite, Apple Mac, ...