We are currently recruiting for a Risk and Best Practice Assistant to join our Bath office. You will assist the Risk and Best Practice team in providing professional, efficient, and high-quality first-tier assistance with risk and compliance queries to the firm and external parties.
Duties will include:
1. Be the first point of contact for queries related to the department’s policies and procedures, escalating where appropriate.
2. Review and respond to first-line GDPR data breaches, liaising with relevant staff, and forwarding complex matters to the Risk and Best Practice Lawyer when necessary.
3. Review and respond to AML queries, escalating to the AML Manager when appropriate.
4. Provide first-tier guidance on client onboarding queries, including initial analysis of e-verification search issues and PEP and Sanctions matches.
5. Support staff on the e-verification and client management system.
6. Maintain and generate reports on the department’s risk and compliance registers, including complaints, claims, compliance breaches, anti-money laundering registers, and training records.
7. Monitor updates to the sanctions regime by the government and OFSI, checking details against our database and informing staff of updates.
8. Undertake file audits to ensure compliance with policies.
9. Assist in identifying key policies, documents, or correspondence.
10. Renew and collate the department’s certificates and registrations, including ICO registrations and insurance certificates.
11. Support the annual SRA Practising Certificate Renewals by providing risk data to HR.
12. Provide administrative support for external audits, such as Lexcel, CQS, AML audits, and Legal Aid Agency audits.
13. Manage the Risk and Best Practice team’s diaries, record key dates and deadlines, schedule and minute meetings, and follow up on actions.
14. Support team members by creating bundles for claims, complaints, or investigations.
15. Create correspondence and training materials.
16. Manage and update the Risk and Best Practice Team’s intranet pages.
17. Monitor SRA, Law Society, and ICO websites for updates.
18. Develop and deliver induction training for new starters.
19. Assist with other administrative duties and projects as required.
20. Perform any other ad-hoc duties as requested.
Skills, Experience, and Attributes
* Previous experience in a legal environment is desirable.
* Excellent organizational skills with the ability to prioritize effectively and meet tight deadlines.
* Some knowledge of risk and compliance topics relevant to a law firm, such as anti-money laundering and data protection.
* Team player who actively participates as a member of a team.
* Ability to develop and maintain professional relationships.
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