We’re a values-driven, charitable organisation on a mission to make a real difference in Sunderland. Every day, we provide more than 60,000 people with a place they’re proud to call home. Our vision is clear: everyone deserves a good-quality home they can afford. We invest millions of pounds each year to keep our homes safe and decent, while also playing a part in tackling the UK housing crisis by building hundreds of modern, energy-efficient homes for rent right here in Sunderland. If you share our passion for creating thriving communities and want to be part of something that truly matters, we’d love for you to join us and help achieve our vision. If you have any accessibility needs or require adjustments, please let us know—we’re here to support you. We may close this vacancy earlier than the advertised closing date if we receive a large number of applications. We encourage you to apply as soon as possible to ensure your application is considered. Job Description: We’re proud to be investing in and expanding our Property Maintenance team, and we’re looking for a qualified and experienced Plumber on a 12-month fixed-term contract basis to help us keep Gentoo homes warm and safe for our customers right across Sunderland. At Gentoo, our customers are at the heart of everything we do. In this role, you’ll carry out day to day maintenance on our housing stock, delivering high quality repairs and outstanding customer service every time. You’ll use your knowledge of domestic plumbing, along with your understanding of Health & Safety regulations, codes of practice and guidance, to get the job done right first time. You’ll be someone who enjoys working with people, communicating clearly and professionally with customers, colleagues and wider teams to make sure we deliver a positive experience for every household we support. A full UK driving licence and a basic DBS check (arranged and funded by Gentoo) are required for this position. Working with us: We understand the importance of work life balance. You’ll benefit from: Reduced working hours in the summer, with early finishes at 1 pm and 3 pm Winter working hours up to 4.30 pm, Monday to Friday Occasional Saturday morning working, with the following Friday off in return Your development: We’re committed to supporting your growth. You’ll have access to a range of training and development opportunities, including: Product training Potential training in renewable technologies, such as ground source heat pumps Support with qualification renewal, helping you build your skills, confidence and long term career with Gentoo Key responsibilities Deliver day to day plumbing repairs, heating installations and water safety works. Carry out responsive repairs across Gentoo homes, including installing and maintaining sanitary ware, plumbing and heating systems, soil and rainwater goods. Complete minor builder’s work and undertake elements of multi skilled work where required. Liaise with line managers and other trades to ensure work is coordinated, efficient and completed on time. Maintain impressed vehicle stock levels and work efficiently to meet service standards. Drive as required to carry out the role across Sunderland What we’re looking for Essential A full UK driving licence. City & Guilds Advanced Craft in Plumbing or NVQ Level 2 in Plumbing. Demonstrable experience in plumbing, including the installation and maintenance of hot and cold water systems, sanitary ware, soil, waste and rainwater goods Regulations, Gentoo requirements and regulatory standards. A flexible approach to meet the demands of the role. Confidence using handheld IT systems. A logical approach to fault finding and problem solving. Ability to carry out multi skilled work where required. Desirable Knowledge and experience of unvented systems Some of our great benefits include: • 31 days annual leave (plus bank holidays) with an option to purchase up to 5 additional days per year. • Early finish on Fridays • Flexible and hybrid working. • Free Health Cash Plan, with cashback for dental, optical, physio, wellbeing therapies and more, with some free child cover. • Access to private healthcare through the Health Cash Plan. • Competitive Aviva pension scheme - Gentoo will contribute up to 10% based on your personal contribution. • Salary sacrifice electric vehicle scheme • Enhanced family-friendly leave • Car mileage allowance if you use your personal vehicle for business purposes. • Life assurance cover to the value of 3 times your annual salary Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .