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Mandarin/Chinese-speaking Verifications Subject-Matter Expert, Stevenage
Client: Hays
Location: Stevenage
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
About us
We are one of the fastest-growing online marketplaces in the world, building a fair, transparent, and trusted platform for buyers and sellers. Our Verifications Team ensures trust and integrity in our marketplace. We are seeking a sharp, analytical Verifications SME to enhance our verification processes.
About the Role
As a Verifications Subject-Matter Expert, you will be the authority on seller eligibility, fraud detection, and due diligence. You will review applications, identify red flags, guide Verification Administrators, and help improve verification workflows to stay ahead of risks.
What You'll Be Doing
* Conduct detailed reviews of seller applications and documents
* Perform due diligence to ensure legitimacy and stability
* Escalate complex or borderline cases
* Refine verification criteria based on market trends
* Analyze data using Salesforce and Excel to identify patterns
* Collaborate with leadership to improve processes
* Mentor Verification Administrators
What You'll Bring
* Strong analytical skills and attention to detail
* Proficiency in Microsoft Excel
* Experience with Salesforce or similar CRM platforms
* Excellent communication skills
* Decision-making and accountability
* Organizational and multitasking skills
* Experience in eCommerce or online marketplaces
Why Join Us? Be part of a dynamic team that values trust, transparency, and innovation. Shape processes, influence decisions, and impact a global company. If you're ready to help keep our marketplace safe and smart, apply now.
Working hours: Monday to Friday, 37.5 hours
Salary: £30,000
Location: Hybrid (if near Bournemouth) or remote
What to do now: Click 'apply now' with your CV or contact us for a confidential discussion. If this isn't the right role, reach out for other opportunities.
Hays Specialist Recruitment Limited acts as an employment agency. By applying, you accept our T&Cs, Privacy Policy, and Disclaimers at hays.co.uk
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