A Rare Opportunity to Lead, Influence and Transform
Are you a confident, forward-thinking Facilities professional who thrives on ownership, improvement and shaping how an organisation operates at its best?
This is a career-defining role not a maintenance role masquerading as management.
We're looking for a Group Facilities Manager who can take the reins of a diverse property portfolio, drive standards, influence strategic decisions, and ensure our sites, people and tenants experience a gold-standard service every day.
If you’re the person who spots problems before others, brings structure to complexity, and leads with calm, logical decision-making this is the environment where you’ll shine.
Why This Role Matters
You’ll be the backbone of our operational environment, ensuring buildings, assets, people and processes all function at peak performance. From London HQ to satellite locations, you’ll be the go-to expert trusted to keep everything running safely, efficiently and sustainably.
You won’t just maintain you’ll improve, optimise and elevate.
What You’ll Own
Facilities & Property Leadership
* Lead planned and reactive maintenance across the group on time, on budget, with zero fuss.
* Manage contracts for cleaning, utilities, maintenance and office services, driving value and economies of scale.
* Oversee site inspections, contractor activity and the security/key-holder framework.
* Run property records with precision leases, SQ ft, rates, utilities, service providers and compliance.
Asset Performance & Capital Projects
* Implement smart, preventative maintenance programmes that reduce downtime and protect asset life.
* Coordinate refurbishments, upgrades and new infrastructure projects aligned with sustainability goals.
* Provide clear reporting on asset performance, efficiency and compliance.
* Tenant & Stakeholder Management
* Act as the trusted liaison for tenants handling service charges, repairs, insurance, H&S and common area standards.
* Prepare accurate service charge and utilities data.
* Provide training on shared building systems and ensure smooth day-to-day operations.
* Health, Safety & Environmental Responsibility
* Work closely with the QHSE Manager to deliver risk assessments, accident investigations and safe working practices.
* Act as the H&S Representative for Central London office, ensuring robust policy implementation.
* Lead initiatives across energy efficiency, water reduction, waste minimisation and environmental KPIs.
* Support overseas travel risk assessments.
Business Continuity
* Play a key role in business continuity and disaster recovery planning for the group.
* Specialist Site Oversight (London)
* Monitor temperature and humidity controls for boardroom antiques and specialist storage vaults.
* Ensure the boardroom is fully operational for senior meetings and events.
* Flexibility & Responsibility
* Occasional weekend work for essential access/maintenance.
* On-call responsibility for emergencies (with work mobile provided).
What You Bring
* Professional Facilities/Building Management qualifications.
* Strong experience across FM, property or office management.
* Solid H&S knowledge and confidence acting as site lead.
* Contract, supplier and tenant-management expertise.
* Excellent organisational and communication skills.
* A level-headed, logical, confidential problem-solver.
* Financial acumen budgeting, planning, and negotiation.
What Great Looks Like in This Role
* You set standards — not just follow them.
* You build trust through consistency, fairness and clarity.
* You lead with openness, coach your team well, and address any under-performance promptly and professionally.
* You communicate well across departments, respect confidentiality, and stay solutions-focused even when problems stack up.
* You deliver outstanding service to internal customers, tenants and senior stakeholders and you take pride in doing things properly.
This Role Is Perfect For You If…
* You want genuine ownership, not micromanagement.
* You enjoy both hands-on oversight and strategic influence.
* You thrive in environments where quality, safety and standards matter.
* You’re ready to elevate a function not just maintain one.
If you’re ready to step into a role where your expertise truly makes a difference, we’d love to hear from you.
Apply now and take the lead as our clients next Group Facilities Manager.