> Description Employer description: Turner Accountancy are chartered accountants, tax specialists and business advisors. We’re a team of 11 smart, friendly, and driven individuals who love helping businesses grow – and having a good laugh while we’re at it. Overview: Turner Accountancy are looking to bring in a Digital Support Apprentice following the success of their accountancy apprentices. If you’re keen to kickstart your career in admin or accounts, this could be your perfect next step! It’s a very varied role the person will be assisting in both the admin and accounts departments. Responsibilities: First point of contact for clients via telephone and entering Turner Accountancy. You will manage their tickets on ACT (databases for their clients) and triage tickets to account managers within the firm. Key user of DEXT and Xero – which will be used in tandem with each other. Using DEXT you will upload expenses and invoices and access them via Xero. Working in collaboration with the accountancy team by assigning them tickets on Xero to process invoices. Using File Explorer, you will index and store files electronically for Turner Accountancy. Composing weekly reports on Microsoft Word to be sent to line manager. Communicating internally and externally using Microsoft Outlook. Updating social media platforms such as Facebook and Instagram with fresh content. Required skills: National 5 English and Maths. Organisation and time management. Strong communication skills. Ability to work as a team. Eager to learn. Working hours: 34 hours per week, Monday to Thursday, 8am - 5:15pm with 45 minute lunch break. Salary: £13,348 - £17,680 per annum (depending on age). Benefits: 4 day working week – always get a Friday off! Career progression. Internal and external training. Cool modern office with free on-street parking – we have an arcade game console in our reception! Life insurance & wellbeing programme. Collaborative working environment. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!