Credit Controller – Multi–Entity Role
Credit Controller required for Felixstowe company, will be responsible for managing the end–to–end credit control function across multiple business entities within the group. This role ensures timely collection of payments, accurate customer account management, and consistent credit risk practices while supporting stakeholders across finance and operational teams.
Key Responsibilities
Credit Control & Collections
Manage the full credit control process for several entities, ensuring KPIs and cash–collection targets are achieved.
Proactively chase outstanding debts
Maintain aged debtor reports and escalate overdue accounts as required
Negotiate payment plans while protecting commercial relationships
Customer Account Management
Set up new customer accounts and conduct credit checks within agreed credit policy
Monitor credit limits across all entities and take action when accounts exceed approved terms
Reconcile customer accounts, allocate payments accurately, and resolve discrepancies promptly
Intercompany & Multi–Entity Management
Manage debtor ledgers for multiple companies, ensuring correct posting in each entity
Coordinate with entity-specific finance teams to align processes and reporting standards
Assist in month–end closing by preparing debtor ageing, bad-debt provisions, and cashflow forecasts
Issue Resolution & Stakeholder Support
Liaise with internal teams (Sales, Customer Service, Operations) to resolve disputes or invoice queries
Work with external customers to provide PODs, statements, and invoices when requested
Maintain strong relationships with key accounts across all entities
Reporting & Compliance
Produce weekly and monthly debtor reports for each entity
Identify high–risk accounts and recommend actions to minimise exposure
Ensure compliance with internal policies, company credit terms, and relevant financial regulations
Support audits by preparing documentation and responding to auditor queries
Skills & Experience
* Proven experience as a Credit Controller, ideally within a multi–site or multi–entity environment.
* Strong knowledge of credit control processes, aged debt management, and financial reconciliations.
* Excellent communication, negotiation, and stakeholder–management skills.
* Strong organisational skills and ability to prioritise workload across multiple ledger