If so, we're looking for an Access & Identity Management (AIM) Analyst to join our Application Support team within Technology and you'll be based at our Severn Trent Centre head office in Coventry. This role will act as a security guardian to our IS systems, using attention to detail to ensure the correct access is enabled, assuring removal of access is timely and meets audit requirements placed on the business. You'll undertake tasks within SAP Security relating to ticket resolution and management, including role maintenance activities, adherence with segregation of duties requirements, and supporting the current user access design for SAP & Click. Working within a fast paced environment, you'll use your prioritisation skills and collaborative working capabilities to ensure you approach tasks effectively, efficiently and with a "right first time" mindset.
You'll work within our dedicated Access and Identity Management team. This is a 37‑hour week role, Monday to Friday.
Responsibilities
* Control access to all companywide IS Systems in line with the security policy
* Enable and remove access to specific IS systems through controlled and auditable process and procedure, which will include appropriate authorisation and approval
* Respond to and resolve incidents raised relating to System Security Access issues
* Own all reporting requirements to satisfy both internal governance requirements for user access and external requirements (e.g. audits) and to escalade security issues observed within working practices
* Analyse trends and validate all information, taking any corrective action necessary to keep the Severn Trent Water estate secure as per the security policy
* Manage all day‑to‑day activities carried out regarding user access/revocation of access, constantly seeking ways to increase effectiveness and efficiency whilst maintaining appropriate and secure levels of access
* Investigate SAP Security incidents and problems to resolution, ensuring root cause analysis undertaken where applicable
Skills & Experience
* Experience with one or more of the following systems: Service Now, Target, SAP and/or CMP.
* Good communication and customer service skills.
* Ability to determine required access and exercise curiosity and caution to ensure correct access is issued in line with security procedures.
Benefits
* 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
* Annual bonus scheme (up to £1,500, subject to eligibility)
* Family‑friendly policies (including a year off fully paid maternity and adoption leave)
* Leading pension scheme – company will double your contribution (up to 15% when you contribute 7.5%)
* Sharesave – opportunity to buy Severn Trent plc shares at a discounted rate
* Dedicated training and development with our Academy
* Electric vehicle scheme and retail offers
* Two paid volunteering days per year
#J-18808-Ljbffr