Job Description
Greetings
We are Hiring ServiceNow Lead - OMT / Inventory
UK, Reading
ServiceNow Lead - OMT / Inventory
Permanent role
- 8 to 10 years of experience with at least 5 years on ServiceNow
- Experience and understanding of the Telecom domain specifically Service Fulfillment
- Experience in driving design and requirement gathering discussions with the customer and in creating understandable designs for the consumption of the development team
- Understanding of Order Management processes & Telecom inventory
- ServiceNow CIS certifications in CSM or Telecom specific products
- Ability to comprehend and align with complex enterprise landscapes and architectures
- In-depth understanding of proactive and reactive assurance processes, ServiceNow specific best practices in designing the same and leveraging of TSM & TSOM to fulfill the requirements
- Understanding of inventory and fulfillment models for GPON, XGS-PON & other Fiber / Co-Ax networks- Understanding of ODA and TMF APIs
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