Overview
County Town Homes, part of Housing Plus Group, is seeking customer-focused New Homes Sales Consultants to support the final open market sales phase at Wrottesley Village, Perton. With approximately 28 homes remaining, these roles will help maintain customer confidence, maximise sales opportunities and support the successful sell-out of the remaining open market stock. Location: Wrottesley Village, Perton, South Staffordshire WV6 7JD. Contract type: 6 month Fixed Term. Hours/shifts: 15 hours per week (Saturday and Sunday) or 22.5 hours per week (Friday to Sunday). Salary: £18.72 per hour plus uncapped commission.
Responsibilities
* Act as a key point of contact for prospective purchasers and existing customers.
* Conduct viewings and manage customer enquiries across the remaining open market plots.
* Support customers through the purchase journey from enquiry through to completion and handover.
* Assist with the management and progression of Part Exchange enquiries and transactions, including liaison with estate agents and customers.
* Assist with customer follow-up activity and maintain accurate records using Microsoft Excel, Outlook and Teams.
* Work closely with mortgage brokers, solicitors, surveyors, estate agents and internal teams to support timely completions.
* Maintain presentation standards across the development and sales office.
* Deliver a professional, honest and customer-focused experience aligned to the values and reputation of County Town Homes.
Qualifications and Skills
* Experience in new build, estate agency, residential property sales or other customer-facing sales environments.
* Understanding of Part Exchange transactions would be advantageous.
* Confidence speaking with customers and conducting viewings.
* Strong communication and relationship-building skills.
* Organised, proactive and customer-focused.
* Comfortable using Microsoft Excel, Outlook and Teams to manage enquiries, pipelines, reporting and communication.
* Ability to work well as part of a wider team and communicate effectively with colleagues and external partners.
* Understanding of the importance of customer service, trust and professionalism.
* Hold a full UK driving licence and have access to a vehicle.
Benefits
* Comprehensive induction programme with learning opportunities and mandatory/specialist training.
* 25 days holiday (increasing with service, up to 30 days) plus bank holidays and three concessionary days over Christmas.
* Contributory pension scheme, Employee Healthcare Portal, eye care vouchers and cycle to work scheme. See the Housing Plus Group Benefits page for more information.
About Us
We are one of the West Midlands’ largest housing and care providers, with over 33,000 homes. Our behaviours are: Own it, Improve it, Live it. We are an inclusive employer with employee networks supporting diversity and inclusion.
How to apply
Please apply online with your up-to-date CV. For support in submitting your application, email careers@hpg.org.uk. Closing date: Friday 19th June. Interviews may take place throughout the advert. For an informal conversation about the roles, contact Gerry McFall on 07976 524112.
We are committed to safeguarding checks for all colleagues. These checks may vary by role; refer to the job description for details. We may close the vacancy early if we receive a high volume of applications. If you have not heard within 2 working weeks of submitting your application, please assume you have been unsuccessful. Terms and conditions are subject to review and may be amended; changes to benefits will be discussed during offer and onboarding.
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