Job Title: IT Field Engineer Location: plymouth Contract: Full Time Salary: up to £32,000 DOE About the Role We are seeking a proactive and customer-focused IT Field Engineer to join our growing team. This role is ideal for someone currently in a desk-based IT support position who is looking for a more varied and hands-on opportunity. Reporting to the Field Service Manager, you will provide on-site IT support, installations, and maintenance across a wide range of client environments. Every day will bring new challenges, different technologies, and varied environments, so flexibility and adaptability are essential. Key Responsibilities * Provide on-site IT support and troubleshooting for clients across Cornwall. * Install, configure, and maintain IT hardware and software including servers, PCs, printers, and networking devices. * Support Microsoft 365, Active Directory, and Windows environments. * Carry out basic networking troubleshooting (TCP/IP, DNS, DHCP, routing, VLANs). * Maintain accurate records of work completed and customer interactions. * Collaborate with the Plymouth-based Support Desk team on escalated issues. * Deliver professional and friendly customer service, offering guidance to clients with varied levels of IT knowledge. * Assist in training new or existing staff as required. * Ensure compliance with company procedures and guidelines. *...