Role summary
The Fabric Small Works Manager is responsible for the delivery of small-scale building fabric projects and maintenance tasks, typically ranging in value from £500 to £20,000. The manager oversees the entire project lifecycle, from initial scoping and client consultation to financial tracking, completion, and handover. The role is client-facing and requires strong communication and technical skills to manage a high volume of low-value work efficiently and to a high standard.
Key responsibilities
Project and People Management
Oversee the end-to-end delivery of all fabric minor works projects, including refurbishments, moves, and reactive repairs.
Manage and lead a team of in-house engineers and external subcontractors, ensuring high standards of productivity and workmanship.
Allocate work orders, manage schedules, and coordinate labour and materials to ensure efficient project delivery within agreed timescales.
Client and Stakeholder Relations
Act as the main point of contact for clients for all small works inquiries, translating their requirements into clear scopes of work.
Build and maintain strong, positive client relationships, attending site meetings to provide progress updates.
Effectively communicate with all internal and external stakeholders impacted by the work.
Estimating and Financial Management
Prepare detailed, accurate quotations and cost estimates for projects.
Manage project budgets, review contractor quotations, and approve invoicing to track finances and ensure profitable delivery.
Present regular reports on project progress, performance, and finances to senior management.
Quality and Compliance Assurance
Ensure all works comply with relevant statutory health and safety legislation, including Construction Design and Management (CDM) regulations.
Review and approve risk assessments and method statements (RAMS), issuing permits to work as required.
Conduct regular quality inspections to ensure all work is completed to the required standard and is fit for purpose.
Technical Support
Conduct site visits to identify and resolve fabric-related issues, providing proactive solutions to clients.
Provide technical and operational support to the helpdesk and maintenance teams.
Required skills and qualifications
Experience
Proven experience in managing small-scale construction or facilities minor works projects.
Strong building fabric maintenance knowledge with a competent working knowledge of other disciplines, such as Mechanical and Electrical (M&E).
Experience managing teams and contractors within a facilities management or construction environment.
Ideally from a trades background, with relevant industry qualifications.
Relevant Health and Safety qualifications (e.g., IOSH, SMSTS).
Full UK driving licence.
Competent in using Microsoft Office and project management software