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Support medical secretary

Stoke-on-Trent
University Hospital of North Midlands NHS Trust
Medical secretary
€25,000 a year
Posted: 18 May
Offer description

Support Medical Secretary

Closing date: 25 May 2026

The post holder will support the Medical Secretary Team Leader in delivering a comprehensive administrative service to a specialty team, including inpatient waiting list management, communicating appointment and admission information, and typing correspondence and minutes.

Key Duties:

* Manage inpatient waiting lists in line with RTT rules and patient access policy.
* Coordinate admissions, cancellations, and alterations of clinical commitments with the medical team and appointments department.
* Ensure clinical letters are accurately typed in chronological order with clinical priority.
* Sort and distribute incoming/outgoing information promptly, including patient notes.
* Handle telephone and other communications with sensitivity, confidentiality, and diplomacy.
* Communicate written and verbal information to patients, staff, and carers.

Person Specification:

* Excellent communication skills.
* Good initiative and ability to prioritise workload.
* Intrapersonal skills and positive mindset.
* Previous experience in a medical secretary or administrative role.
* Capability to work independently or as part of a team.

Disclosure and Barring Service Check required, subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.

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