Job Description
Role – Head of Commercial Development
Contract – Permanent
With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents, and develop their skills, is integral to our success in serving and reflecting the communities of Scotland. We are committed to being a diverse and inclusive employer and have also set ourselves ambitious sustainability targets including having a carbon-free railway in Scotland by 2035.
Not your average role….
ScotRail’s Head of Commercial Development is responsible for delivering our commercial strategy, driving revenue and journey growth by creating the vision and setting strategic objectives to drive performance. In this pivotal role, the successful candidate will create a rail fares and product roadmap to meet our customers’ expectations whilst leveraging technology to deliver an outstanding experience across every touchpoint including online, in-station, and on-board our trains. The successful candidate will own the customer journey, ensuring it’s inclusive and accessible, whilst leading cross-functional teams to deliver projects that make rail the first choice for travel.
What You Bring
1. Demonstrable success in a senior commercial leadership...