****EXCITING OPPORTUNITY TO WORK WITH A FORWARD THINKING TEAM****
CQC RATED GOOD FOR BOTH SITES
We have an established total triage system in place using accurx and are looking for excellent care navigators WITH TRIAGE HUB EXPERIENCE. MIST BE AVILABLE TO START AT 8AM MON-FRI.
Looking for an enthusiastic, experienced administrator who wants to join us to push standards higher and provide innovated and patient centred care. We will offer a competitive and attractive package to the right candidate. Get in touch with us today, don't miss out on the opportunity.
Overview
We are seeking a dedicated and compassionate Patient Advocate to join our healthcare team. The ideal candidate will play a crucial role in supporting patients through their healthcare journey, ensuring they receive the necessary resources and assistance. This position requires a strong understanding of medical terminology, and patient service, as well as the ability to navigate complex healthcare systems.
Duties
* Serve as a liaison between patients and healthcare providers to facilitate communication and understanding of treatment plans and triage outcomes.
* Assist patients with navigating the healthcare system, including appointment scheduling and access to resources.
* Conduct efficient assessment of triage inbox requests
* Maintain accurate medical records and documentation
* Collaborate with out clinical and admin team to provide a very high response to the needs of our patients.
* Advocate for patient rights and ensure that their voices are heard in the decision-making process regarding their care.
Requirements
* Highly proficient in EMIS web, docman, accurx and triage models.
* Experience in the GP surgery setting
* Ability to work collaboratively within a multidisciplinary team environment.
* Excellent communication skills with a focus on patient service and advocacy.
* Quick learner with a positive attitude
* Join us in making a difference in the lives of our patients by providing them with the support they need during their healthcare experiences.
Job Type: Part-time
Pay: From £13.00 per hour
Expected hours: 25 per week
Work Location: In person