Title: Lettings Administrator Type: Permanent Hours: Full Time (Monday Friday) Salary: £25,000 £28,000 Details: Our client is looking to appoint an experienced Administrator to provide comprehensive support to a busy and expanding Lettings team based in Inverness. This is a varied role in a fast-paced environment requiring the ability to work effectively with a range of colleagues and clients. Duties include: Provide support to the lettings team, dealing with a wide range of property related enquiries, providing excellent customer service at all times. Answering phone calls and responding to email enquiries Updating and maintaining property listings. Liaising with Landlords. Booking and co-ordinating property viewings. Updating and maintaining accurate and confidential records including landlord and tenant information, reference and ID checks. Assisting with the administration of the deposit scheme. Carrying out screening and background checks. Liaise with property maintenance and factoring contacts to schedule work, arranging repairs and maintenance as required. Accurate data entry. Maintain up to date knowledge of lettings regulations and legislation. Maintain a positive and professional outlook in all correspondence with clients and colleagues. Manage a busy and varied workload within timescales and deadlines. Person Specification: Excellent administrative and customer service skills. Experience of the property sector preferred (not essential). Computer literate with experience of MS Office. A flexible and adaptable approach to work. Experience of CRM systems preferred. Up to date knowledge of lettings regulations preferred although full training will be provided. Strong literacy and numeracy skills. A commitment to ongoing learning and professional development.