Passenger Service Agent - Restricted Mobility - Edinburgh Airport
Shifts:
4 ON 2 OFF DAYS 03:00AM - 23:00PM.
DAY RATE PAY: £12.21
Shifts:
4 ON 4 OFF NIGHTS 20:00PM - 08:00AM.
NIGHT SHIFT PAY: £12.71
Responsibilities:
Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft.
In a safely manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment
Ensuring that wheelchairs and buggies are always clean and tidy.
Ensure that Centralised Control is updated on progress by use of IT handsets.
Ensure that all necessary paperwork is completed legibly and submitted promptly.
Any additional reasonable duties, as assigned by operational management.
To be successful in the role, you will need:
Great work ethic.
Excellent communication skills.
Strong Customer Service.
Self-motivated and willing to work using own initiative.
Full UK Driving licence (desirable).
To multitask and remain calm under pressure.
Previous airport experience is an advantage but not essential.
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