Job Description Bank Catering Assistant Location: Yorkshire Clinic, Bingley Hours: Flexible, Zero-hour contract The role: As a Bank Catering Assistant, you will be responsible for the service, preparation and delivery of all food and drink to the patients on the wards including managing dietary requirements. You will be part of a team of Catering Assistants who are fundamental in ensuring that all work is carried out in a hygienic and methodical manner and that standards of cleanliness throughout the hospital are in line with our policies. Additional tasks will consist of the washing of cutlery, replenishing our hot drinks machines and explaining the daily menus across all meals. Key responsibilities will include: Serve meals and beverages to patients in a timely, friendly, and professional manner. Take patient menu orders accurately, ensuring dietary, cultural, and allergen requirements are always followed. Support the kitchen team with food preparation, regeneration, plating, and service as required. Assist with the set-up, operation, and close-down of the ward pantry. Maintain high standards of cleanliness and hygiene in line with food safety regulations and hospital policies. Ensure food is served safely, at the correct temperature, and in accordance with portion control and presentation standards. Deliver excellent customer service to patients, visitors, and staff, responding to queries and requests courteously. Work effectively as part of a wider catering and ward-based team to ensure smooth service delivery. Comply with health and safety, food hygiene, infection prevention, and manual handling requirements. Undertake cleaning duties including equipment, utensils, pantry areas, and waste disposal. Report any concerns relating to food quality, safety, equipment, or patient feedback to the Team Lead. What you will bring with you: Catering Assistant experience from healthcare or similar industry (desired not required) A willingness to work positively with a team to achieve team goals and excellence in service delivery also ability to work on your own initiative. Level 2 Food Hygiene Certificate for Catering Strong communication skills Outstanding professional customer service and inter-personal skills Friendly, outgoing personality Attention to detail Flexibility to meet service needs is essential Where you will be based: The Yorkshire Clinic is one of West Yorkshire's leading private hospitals set in three acres of woodland in the grounds of Cottingley Hall near Bingley. The hospital opened in 1982 and currently has 57 bedrooms including one twin-bedded room all with en-suite facilities. By investing in advanced medical technology, the hospital offers a wide range of treatments and services. The four fully equipped theatres, all with ultra clean air technology, are particularly suitable for orthopaedic procedures, such as arthroscopy, hip and knee replacement. Treatments at the clinic include knee cartilage surgery, knee arthroscopy, knee ligament surgery, cataract surgery and shoulder muscle repair. There is also one theatre especially suitable for minor local anaesthetic procedures. What is a Bank Contract: A Bank contract at Ramsay Health Care UK is a flexible employment agreement where you are not committed to a set number of hours per week. Instead, you work on an ad-hoc basis, filling in shifts that we have available in our hospitals. A Bank contract is ideal for individuals seeking flexibility, as it allows you to choose shifts that fit your availability, leaving you with a greater work-life balance. Bank contracts are also a fantastic way to secure additional income alongside other contracted work. Our Bank staff play a crucial role in maintaining service levels during peak times or staff shortages, ensuring that patient care remains uninterrupted. Benefits: Bank Weekly Pay Bank Enhancements Contributory pension scheme Excellent training and development opportunities Free parking and subsidised staff restaurant (subject to site facilities) Free uniform Access to Blue Light Card About us: Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.