A major UK & International Freight Forwarding organisation are looking for a road freight import operator to deal with import shipments and import customer services, for general accounts and larger key account customers. ROLE: Road Freight Import Operator LOCATION: Essex BASIC SALARY: £25k to £29k BENEFITS: 25 days holiday, pension, life assurance & more. ROLE: The applicant must be organised and punctual, be able to work in a fast-paced environment and work under pressure whilst keeping a cool head. We are looking for a person who can add extra quality to our already highly skilled team and be able come up with alternative solutions to challenges and problems whilst at the same time work under pressure. The person will work as a part of the import team and arrange shipments from Europe to UK based customers, by use of the existing road-freight and distribution network across Europe, along with internal UK distribution and warehousing departments. The role will involve communicating with the local depots across the UK and Europe to ensure deliveries are done in accordance with our customers requirements. There will also be a degree of customer services involved with direct communication to the customer(s). Additionally there will be various other ad hoc administrational tasks such as POD handling and following up on customer enquiries/questions. Receive bookings from UK importers either via our online booking platform or by e-mail Contact delivery UK places to book in deliveries. Instructing UK Warehouse and Distribution teams for loading/offloading of cargo to vehicles using our Transport Management System. Liaise with other offices in the UK and abroad, reporting any discrepancies or specific requirements. EXPERIENCE REQUIRED: Must possess road freight experience, freight forwarding, in either import or export, knowledge of forms, documents and customs, also excellent customer service skills. Looking for someone who is highly motivated with a good attention to detail.