The Boat House, is a waterside venue in Chichester Marina, which is popular for customers due to its stunning views and vibrant menu. We have extensive outside seating, a café and Lobster Hatch as well as a Restaurant for a more extensive food offering.
At the hearts of our local Berth Holders and regular visitors to the Marina, we are lucky to be extremely popular venue across the day, known for our friendly and informal service which our customers including their furry friends can enjoy with their fresh and homemade food.
What makes the Boat House special is our collaborative, positive and supportive teams, who make it their mission to know our customers personally whilst making lifelong friends with their colleagues.
To take us forward with our ambitions and truly earn our place in the hearts of the Community we are looking for an Assistant Manager to join our team.
How we define success of an Assistant Manager
* Out in front leadership, which means our customers know you by name and our team members have a high level of trust
* Highly organised service where teams feel confident on expectations and have a clear sense of communication and direction
* Guest feedback is important to you and you ensure that service steps are followed to enable success
* Ownership of taking team members through their onboarding journey and ensuring they are welcomed, trained and set up for success
* Support financial success through pro-active action on the controls of the business
* Care deeply about the team, you know them on a personal level, work with their strengths and make them feel appreciated
* Excellent collaborative relationships across Front of House and Kitchen
What you can expect from us as Assistant Manager
* Fantastic tips – we believe every person should have an equal share
* We pay you for every hour you work
* Amazing supplier trips
* 28 days holiday, increasing after 3 years of service
* No expectations to work on Christmas or Boxing day
* Reduced evening work throughout winter
* Free staff parking
* Free food, no need to bring in a soggy Sandwich, we provide you a meal using the same ingredients and fresh local produce we use for our customers
* Friends and family discounts to enjoy in any of our 5 venues
* Early pay – If you are slightly tight on bills you can claim a percentage of your accrued pay before pay day
* Epic staff parties
* Really quite lovely people, our business is completely devoid of corporateness – we want to do the right thing by you and people at a human level
So, if you are passionate about creating fantastic guest experiences, have a background in Hospitality team leadership and want to take your next step to working within a fantastic venue you can be proud of, we would love to hear from you
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