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The key role of this position is to drive profit and promote the companies’ services through marketing material, campaigns, online and in person. The role includes planning and advertising on appropriate channels, developing products and seeking new opportunities. This role includes conducting research and communicating with our target audience to increase sales.
Key Responsibilities
* Sell & book Mountain Goat products
* Handle customer phone calls and email enquiries
* Website Management
* Image and Video
* Social media management including responding to all messages
* OTA Management
* Brochure and Print organisation
* Writing copy for the website and press releases
* Communicate effectively with target audiences through email marketing, social media, website content, and in-person promotional events.
* Respond to customer reviews on all review platforms
Job Type: Full-time, Fixed term contract
Requirements
* An organised individual who takes pride in their work and responsibility of their own development
* Have a passion for Lake District, Yorkshire & Northern England
* An organised candidate, who can manage their workload and is a strong team player
* Ability to use initiative & think on your feet
* Flexibility to work variable shift patterns each week which include weekends & bank holidays
* Excellent people skills, enabling strong relationships, both externally and internally
* Strong communication skills with very good written and spoken English. Any other language skills will be welcomed as we have an international clientele.
* Sound knowledge of Lake District Geography and Tourism Activity, knowledge of UK geography would also be a bonus. Ability to work to deadlines
Skills and Qualifications:
* Previous experience in tourism, hospitality, or related fields, with experience in operations or team leadership preferred.
* Degree level or equivalent preferred
* A Levels or equivalent essential
* GCSE or equivalent in English, Maths and Science at C grade essential
* Knowledge of local attractions, geography, and points of interest is advantageous.
* Strong communication skills, both written and verbal.
* Availability to work flexible hours, including weekends and bank holidays.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Marketing and Sales
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