Job overview We are looking for a forward thinking Unit Manager who has an eye for detail, who has the patient at the centre of everything they do and will support the team to do the same. You will provide operational leadership and direction to our Inpatient Unit Team to provide holistic, skilled, high-quality, patient-centred palliative care to patients and their families Working as part of the Inpatient Unit Senior Management Team, you will support the Head of Inpatient Services and Nurse Consultant by providing operation leadership with a view to developing an inspiring culture of excellence across the Inpatient Unit Services and ensure our services are delivered in line with our CORE values. Advert Direct management and motivation of the In-Patient Palliative Care Unit including but not limited to; Recruitment, induction & onboarding, training, delegation, North London Hospice management of performance and attendance, participating in the recognition and appraisal processes 24-hour operational responsibility for the unit in the absence of the Head of IPU Providing general management across the unit 60% and working clinically 40%, supporting the development of the team through rota management, training and education, prioritising service delivery and improvement, reporting of patient progress and concerns, managing complaints and concerns, ensuring staff members complete training, working with the Learning and Development team to ensure changes are appropriately supported with education. Continuous Improvement; Leading, facilitating and implementing audit and research findings, including service improvements, developing a proactive approach that enables effective and efficient nursing responses to complex cases and emergent problems, Decision Making Responsibility is at management level – making decisions that impact the immediate team (team of 40), consulting with the HO In-Patient Services on anything that impacts the wider organisation. Key working relationships including; Daily/weekly - Palliative Care team, patients, patient relatives, consultants, specialist service providers volunteers, HR, bank staff, other care departments. Working for our organisation As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits: • Competitive rates of pay • Generous annual leave • Transfer of NHS pension scheme • Pension - Employer contribution pension scheme • Access to clinical supervision • Fully funded Health Cash Plan • Life Assurance cover • Flexible/Hybrid Working • A range of opportunities for professional learning and development • Access to our 24/7 confidential Employee Assistance Programme (EAP) • Travel incentives • Family friendly and special leave • A supportive and collaborative work environment • Blue Light Scheme membership and carers’ discounts • Social events throughout the year and much more… Detailed job description and main responsibilities Please review the attached job description and person specification for more details on the role and type of individual who would suit the post. We reserve the right to interview candidates who are most suited to this post before the closing date. North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.