Collinson Group is a global leader in drivingloyalty and engagement for many of the worlds largest companies.Predominantly through the provision of travel related benefitswithin a market leading digital travel ecosystem. The group offersa unique blend of industry and sector specialists who togetherprovide marketleading experience in delivering products andservices across four core capabilities: Loyalty Lifestyle Benefitsand Insurance.
The group provides unrivalledinsight and expertise around affluent consumers and frequenttravellers creating and delivering products and services nowaccessible to over 400m end consumers.
We havemore than 25 years experience with 28 global locations servicingover 800 clients in 170 countries employing 1800people.
We have been bringing innovation to themarket since inception from launching the first independent globalVIP lounge access Programme Priority Pass to being the first tosell direct travel insurance in the UK through Columbus Direct andcreating the first loyalty agency of its kind in the travel sectorwith ICLP. Today we still invest heavily in innovation to ensurethat we continue to deliver superior customerexperiences.
Key clients include: Visa MastercardAmerican Express Cathay Pacific British Airways LATAM Flying BlueAccor EasyJet HSBC Chase HDFC.
Our mission isfocused on doing good beyond profit which for us means we seek outopportunities for our people to share in our success and that wegive back to the communities and people within which wework.
Never short of ambition the success of ourbusiness is delivered through the diverse and talented team of over1800 colleagues globally.
Purposeof the job
As aSalesforce Developer you will play a pivotal role in architectingdeveloping and optimizing our advanced CRM solutions with a strongemphasis on Salesforce Loyalty Management Interaction Studio andMarketing Cloud platforms. Collaborating closely with the SolutionArchitect you will lead the technical design and implementation ofSalesforce solutions that enhance customer engagement loyalty andoperational efficiency. This role demands a deep technicalknowledge a strategic mindset and the ability to communicateeffectively.
KeyResponsibilities
* AdvancedSalesforce Development: Lead the development and customization ofcomplex Salesforce solutions focusing on Loyalty ManagementInteraction Studio and Marketing Cloud. Utilize advanced ApexLightning Web Components and Aura to extend Salesforcecapabilities
* Technical Leadership: Collaboratewith Solution/Technical Architects to define and implementtechnical strategies for Salesforce solutions ensuring alignmentwith business goals and technical standards. Guide the developmentteam through complex coding challenges and architecturaldecisions.
* Solution Design and Architecture:Architect scalable maintainable and flexible solutions within theSalesforce platform that meet business requirements and anticipatefuture needs. Ensure solutions are optimally integrated withexisting enterprise architecture.
* Integrationand Data Strategy: Design and implement robust integration patternsbetween Salesforce and external systems focusing on dataconsistency security and performance. Lead the development of datamodels and governance practices withinSalesforce.
* Performance Optimization: Monitoranalyze and optimize the performance of Salesforce solutionsensuring they operate at peak efficiency and meet scalabilitydemands.
* Mentorshipand Leadership: Mentor junior Salesforce developers and engineerspromoting best practices in coding configuration and continuousintegration/delivery. Foster a culture of excellence and innovationwithin the team.
* Advanced Problem Solving:Tackle complex technical issues providing expertleveltroubleshooting root cause analysis and solutionimplementation.
* Continuous Learning andInnovation: Keep abreast of the latest Salesforce featurestechnologies and best practices. Advocate for the adoption of newtools and technologies that can enhance businessoutcomes.
Knowledgeskills and experiencerequired
Essentialskills
* Experiencein Salesforce development with a proven track record in SalesforceLoyalty Management Interaction Studio and MarketingCloud.
* Lightning App builderexperience
* Experience withJavaScript
* Experience with Apex and theLightning Web Component Framework is amust.
* Experience with Apex REST APIsdevelopment (Apex Web Services)
* Advancedknowledge of Salesforce Tooling andMetadata.
* Demonstrated experience inarchitecting and implementing complex Salesforce integrations andcustomizations.
* Strong foundation in CRMprinciples data modelling and softwarearchitecture.
* Salesforce DeveloperCertification (Platform Developer I/II) and any relevant advancedcertifications.
* Exceptional analyticalproblemsolving and project managementskills.
* Excellent communication and leadershipabilities with a track record of mentoringdevelopers.
PreferredSkills:
* Additionalsalesforce certifications
* Experience withSalesforce B2B and B2C solutions.
* Knowledge ofAgile and Scrum methodologies.
* Familiarity withCI/CD tools and Salesforce DX.
* Experience infrontend technologies (HTML CSS JavaScript) for custom UIsolutions.
Collinsonis an equal opportunity employer and welcomes differences in alltheir forms including: colour race ethnicity gender identity sexualorientation neurodivergence family status age individuals withdisabilities and people from all backgrounds cultures andexperiences as we strongly believe this contributes to our ongoingsuccess.
We are focused oncontinually evolving our purpose driven high performing cultureproviding an environment where our people have the opportunity toachieve their full potential and do interesting and meaningfulwork. Our company values are: Act smarter Do the right thing Oneteam and Be insight led. These help guide everything we dointernally in terms of how we think act and interact right throughto how we deliver value to our customers and clients.
In your application pleasefeel free to note which pronouns you use (For example she/her/hershe/him/his they/them/theirsetc).
If you need any extrasupport throughout the interview process then please email us at
We also have our very ownBeacons (Domestic Abuse Advisors) supporting within each of ourglobal offices. Our Beacons will be your point of contact if you orsomeone you know needs support.