ServiceNow Sales Account Manager
Location: London, Birmingham, or Edinburgh (Hybrid)
Salary: £100,000-£120,000 base + uncapped OTE
Job Type: Full-time, Permanent
About the Role
We are seeking a high-performing ServiceNow Sales Account Manager to join our dynamic and growing Enterprise Solutions team. This is a strategic sales role focused on driving new business and expanding relationships across key enterprise accounts. You’ll work closely with internal technical, pre-sales, and delivery teams to shape compelling solutions for our clients across the UK.
The ideal candidate will be consultative, results-driven, and comfortable engaging at C-suite level, with a strong background in enterprise software sales, ideally within the ServiceNow ecosystem.
Key Responsibilities
1. Identify and develop new business opportunities across enterprise and public sector clients within the ServiceNow landscape.
2. Own the full sales cycle – from lead generation through to close, including RFPs, proposals, and negotiations.
3. Develop and maintain strong client relationships, positioning yourself as a trusted advisor.
4. Engage regularly with C-level stakeholders, understanding their business challenges and aligning ServiceNow solutions to their strategic goals.
5. Collaborate closely with technical consultants, pre-sales architects, and delivery teams to ensure successful scoping, solution design, and implementation.
6. Manage and grow existing accounts, identifying opportunities for expansion and upselling.
7. Maintain accurate forecasting and pipeline visibility using CRM tools (, Salesforce).
8. Stay up-to-date with the latest ServiceNow offerings and industry trends.
What We’re Looking For
9. Proven track record of success in enterprise software sales, preferably within the ServiceNow ecosystem.
10. Experience engaging in complex solution sales with a strong consultative approach.
11. Strong commercial acumen with the ability to shape and close six- to seven-figure deals.
12. Demonstrated ability to manage relationships with senior stakeholders (CIO, CTO, CFO, etc.).
13. Confident working across cross-functional teams, particularly with technical and pre-sales colleagues.
14. Ability to thrive in a fast-paced, high-growth environment.
15. Excellent communication, negotiation, and presentation skills.
16. Based in or able to commute to London, Birmingham, or Edinburgh.
What We Offer
17. £100,000 – £120,000 base salary
18. Uncapped commission with realistic OTE potential of £200k+
19. Flexible hybrid working (office/client/home-based)
20. Private healthcare, pension, and other standard benefits
21. Supportive team culture with access to expert delivery and technical teams
22. Opportunity to work with a respected and growing ServiceNow partner
*Rates depend on experience and client requirements