Communications Coordinator
The Communications Coordinator is a central support role within the Hay Festival communications team focused on delivering creative campaigns to enhance Hay Festival Foundation’s impact, reputation and recognition. The Communications Coordinator will support across a broad range of commercial and outreach projects, with a focus on streamlining comms processes and growing engagement across our digital channels.
Social media management
* Coordinate year-round posting schedules for English social media channels, supporting campaigns and projects in line with the charity’s objectives.
* Manage Hay Festival communities across digital networks, responding to messages and engaging audiences to grow platforms daily.
* Support live coverage plans for Festival events and projects, working with freelance content teams to ensure compelling storytelling that supports the charity’s objectives.
Press Office support
* Support the communications director and freelancers in maintaining and growing a matrix of media contacts across projects.
* Manage year-round press requests and support freelancers in high frequency launch moments with swift responses to media.
* Coordinate media accreditation to live events, organising ticket requests and circulating key briefings.
Website support
* Support the communications team in coordinating website content (English pages) including copy, imagery and CMS uploads.
Archive
* Support the communications team in managing Hay Festival’s global archive of content, ensuring digital assets are organised safely and securely.
* Work with the artist management team to ensure content rights and permissions are correctly logged and implemented.
* Respond to incoming archive requests, ensuring appropriate delivery of content to media partners, artists and wider stakeholders where needed.
General
* Devise and deliver regular internal bulletins to update on communications timelines and highlight results.
* Coordinate internal and external meeting agendas and action reports for across the communications team.
* Input to post-Festival reporting, working with the Marketing Manager to ensure reports are produced and circulated widely to time.
How to Apply
Click on the 'Apply now' button below. Please upload your CV and a cover letter explaining how your experience fits the role. The closing date for applications is 12pm, Friday 5th December.
Skills Specification
The Communications Coordinator will be a self-motivated individual who understands comms functions for charities and the cultural sector.
Essential
* Proven experience managing a variety of social media platforms and digital content tools.
* Strong organisational and time-management skills with exceptional attention to detail.
* Excellent written and verbal communication skills in English, with strong copywriting ability.
* Demonstrated understanding of communications best practice and digital engagement trends.
* Collaborative team player with excellent interpersonal skills and a proactive approach.
Desirable
* Experience within the arts, literary, or not-for-profit sectors.
* Familiarity with CRM systems, email marketing, or basic graphic design tools (e.g., Canva, Adobe Creative Suite) Additional language skills, particularly Welsh and/or Spanish.
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