Context and Background
The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, the NSPCC relies on the fundraising support of people across the UK for 85% of its annual income. Within Fundraising, our aim is to provide maximum resources for the NSPCC and children by working together to create the best possible donor experience by building long-term relationships to create a supporter experience which is different, better and more rewarding than that of supporting any other charity.
The Special Events team focuses on fundraising events as a key part of audience-led fundraising. This department is responsible for supporting volunteer committees in putting on high level fundraising events. Execution needs to be flawless. Attention to detail is paramount, as are the diplomatic skills to help volunteers achieve success. About the team and how this roles fits into the team and department
Job purpose
To contribute to the Income Generation department s purpose of maximising income from potential and current supporters through project managing specific events (including securing sponsorship), and providing committee support
To support in the delivery of the agreed departmental strategy, goals and fundraising budget
To work effectively with other departments in Income Generation and other functions within the NSPCC to maximise income for children
To keywork supporters and build excellent relationships with key stakeholders who take responsibility for delivering income through high level fundraising and corporate events
To ensure our events are delivered to a consistently high standard, and bring in new, innovative ideas so we remain competitive in the sector
Key relationships - Internal
Reports to Fundraising Manager / Head of Special Events
Line management responsibility of one Special Events Executive
Pro-actively works with colleagues in other NSPCC divisions to further relationships and identify and develop opportunities for growth
Works with a range of NSPCC supporters and potential supporters and/or a range of suppliers that support fundraising relationships and activity
Key relationships - External
Recruiting, managing and building relationships with chairs, committee members and other senior volunteers
Procuring and managing relationships with Special Event suppliers
Main duties and responsibilities
To lead and scope out new events and opportunities
To successfully manage and deliver large-scale events and special projects within the portfolio of events, overseeing all event logistics and relationship management and development of Special Events Managers when working on shared projects
To lead on specific fundraising projects and large-scale events, and support development of Executives through your projects
Contribute to and deliver particular aspects of the department s annual business plan and budget. To support project groups for the Special Events team to improve processes and identify new opportunities
To manage and develop relationships with senior volunteers and potential supporters through effective and regular communication
To proactively seek out opportunities to add value to the team and wider organisation
To develop and create engaging materials for events and stakeholders
To act as experts in our field by offering support and expertise both internally and externally
To work cross-departmentally to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC through streamlined processes
To manage, negotiate and review relationships with external suppliers to ensure the most cost effective outcome
To line manage a Special Events Executive, provide training, mentoring, coaching and development of that individual
To represent the NSPCC s values in everything you do
Responsibilities for all Staff within the Income Generation Directorate
A commitment to safeguard and promote the welfare of children and young people
To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
To adhere to all the NSPCC s service standards, policies and procedures.
To evidence an understanding of and commitment to the demonstration of the NSPCC s values.
To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
To work in a manner that facilitates and encourages inclusion.
To be pro-active in identifying ways to improve personal and team performance
To maintain an awareness of own and others Health and Safety and comply with the
NSPCC s Health and Safety policy and procedures.
To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
Person specification
1. Extensive experience and technical knowledge of event and project management, specifically with a track record of successfully delivering and growing large scale events
2. Excellent ability to establish, develop and maintain relationships with a wide variety of stakeholders, including senior level individuals to achieve desired outcomes
3. Experience of line managing or mentoring direct reports e.g. assistants or interns. Proven ability to develop individuals, team building skills, working well with others as part of a team, giving support and recognising expertise in others
4. Well-developed organisational skills with experience in planning, monitoring, implementing and leading major projects to agreed deadlines, with the ability to organise and plan own work and the work of others to deliver objectives on time
5. Excellent ability to successfully negotiate with others
6. Excellent communication skills to present information in a clear, persuasive and inspiring way for a range of audiences
7. Well-developed ability to take ownership of budgets and a proven track record of meeting income targets and keeping within financial limits
8. Proven track record of applying creativity/innovation to events to achieve desired outcomes and/or significantly grow event income
9. Experience of success in a customer focussed environment, such as fundraising, sales or marketing
10. Experience of using Windows-based software packages, including word processing, spread sheets, electronic mail and the internet
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18 s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.