Overview
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will work closely with the Store Manager to create and deliver the commercial plan to help the business grow and change for the better. You will be involved across the whole store, including customer service, store operations and the clinical activities such as patient pre-screening, dispensing, accuracy checks and more. You will manage a team with varying experience and clinical knowledge, helping them develop their knowledge, skills and future careers. This role includes management tasks such as creating and maintaining rotas, return to work reviews and performance management.
Responsibilities
* Deliver an exemplary customer journey across the store.
* Support the Store Manager to create and implement the commercial plan.
* Work across the store including customer service, operations and clinical activities (patient pre-screening, dispensing, accuracy checks and more).
* Lead and develop a team with varying experience and clinical knowledge.
* Create and maintain rotas, conduct return to work reviews and manage performance.
* Participate in industry leading training programmes to develop clinical knowledge and leadership skills.
What You’ll Need To Have
* Experience working in a customer facing role.
* Desire to learn.
* Experience leading or coaching a team.
Desirable
* Experience working in a clinical environment.
Our Benefits
* Discretionary quarterly bonus
* Generous employee discounts for you and a second person (terms and conditions apply)
* Clinical and non-clinical career development opportunities
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
* Access to free 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above. For more information, please visit boots.jobs/rewards. Salary estimates provided on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s Next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are open to discussing flexible working options, including job share and reduced hours. If you require additional support during the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
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