We have an exciting opportunity for an Air Import Coordinator with a medium/large freight forwarder near Heathrow.
Main Tasks and Key Responsibilities:
Communication with customers is paramount and keeping them updated along the way - via email and phone.
Execute the shipment at the agreed cost and report any deviation.
Communicate with origin office to set up shipment and monitor them.
Provide quotes.
Custom Clearance.
Bill VAT/Duty if deferment account was used..
Add all costs to the files.
Update milestones as per department requirements.
Billing, on time and accurately.
PODs- ensure that all files have PODs before closing files.
Dealing with invoice queries.
Cross Training as required.
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