About The Role
Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our team for you.
Due to team expanding team we are currently seeking a passionate and detailed orientated Film and TV account manager to join our rental team.
In the role you will be tasked with managing and establishing strong relationships with production teams and production crews. It will be required that you develop a unique understanding of the customer’s needs and interpret them correctly throughout the life of the project, handling the account from first enquiry to invoice.
Core Responsibilities
* Using our rental software RT Pro, you will book, manage and fulfil hire requirements ensuring information to the warehouse team is accurate and timely,
* Preparing quotations, purchase orders, other documents to manage your workflow and workload.
* Forging and establishing relationships with production and crew to establish new opportunities.
* Maintain an awareness of all current bookings and work with other members of the rental team to ensure all customers’ needs and expectations are managed to a high standard.
* Provide information of your current live hires to the Sales Director and to ensure the status of your work and that it is financially accurate.
* Provide support to the marketing team in supporting the brand.
Working Hours
Monday to Friday 0830 to 1730 with 1 Saturday morning per month 0800-1200 on a rota basis as and when workload dictates in busy periods.
What we offer you in return
You’ll be joining a highly successful company, the UK’s largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
About You
To succeed in this role you will bring the following skill-set and behaviours:
* Knowledge of Film and TV industry
* The motivation, ambition and resilience to ‘Make things Happen’ in a fast-paced environment - to ensure our plans are created and delivered in line with stakeholder expectations
* A flexible and 'can do' attitude.
* Ability to assess data and identify trends and potential relationship or customer development opportunities
* A customer-centric approach with experience of delivering an exceptional customer experience
* A natural relationship builder with a collaborative style. You’ll be able to engage with new prospects easily
* Excellent communication and influencing skills
* Well organised with good planning skills
* A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
* A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role
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