Waste and Cleansing Supervisor £32,597 - £36,363 Full time 37 hours a week Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Countrys fastest-growing boroughs and the peoplewho makeit thrive. About the role We are looking for a proactive and organised Waste & Cleansing Supervisor to lead frontline teams delivering high-profile recycling, refuse and street cleansing services across the borough. You will play a vital role in ensuring services are delivered safely, efficiently and to the highest environmental standards while maintaining excellent customer service for residents, councillors and stakeholders. This is a hands-on operational leadership role - ideal for someone who enjoys being out on site, solving problems and motivating teams to perform at their best. What you are responsible for Service Delivery & Performance Oversee daily recycling, refuse and street cleansing operations Ensure services run on time, safely and within budget Support the reduction of recycling contamination and improve environmental quality Allocate vehicles, plant and equipment effectively Support delivery of trade waste services where required Team Leadership Supervise and motivate operational staff Conduct monitoring checks and toolbox talks Manage attendance, absence and performance issues Carry out 1-to-1s, appraisals and performance reviews Oversee agency staff in line with council procedures Customer & Stakeholder Engagement Respond to and resolve customer complaints Liaise with councillors and council departments Communicate professionally with the public Maintain a positive council image at all times Compliance & Safety Ensure compliance with Health & Safety legislation Maintain accurate operational records and reports Take part in emergency and out-of-hours response rota About You Youll need experience supervising operational teams in waste, cleansing or similar services with a strong understanding of Health & Safety legislation and excellent organisational and time-management skills. Alongside this youll have experience of working with a wide range of people, such as colleagues and the Public. A flexible approach to working hours (including weekends and bank holidays) and a Full Driving License are also essential. Benefits 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas) Generous Local Government Pension Scheme Flexi time scheme Annual leave purchase scheme Structured Induction Program Learning and Development opportunities including Future Leaders programmes Payment of a professional subscription for approved professionals Family Friendly Policies Independent Support for your health & wellbeing Generous compassionate leave Extra Benefits including Retail Discounts, Cycle to Work scheme and more