Senior Admissions Officer
London (Hybrid – 3 days on campus)
£37,500 – £43,000 per annum
Full-time | Permanent
About the role
An innovative and rapidly growing London-based university is seeking a Senior Admissions Officer to join its dynamic Enrolment Management team. With application volumes increasing and new degree programmes launching, this role is critical in ensuring a fair, efficient, and high-quality admissions process from first enquiry through to enrolment.
Reporting to the Head of Undergraduate Admissions, you will oversee application processing, support the development of Admissions Officers, and play a key role during peak cycles including confirmation and Clearing.
This is a hybrid role based at a central London campus.
Key responsibilities
Manage and process undergraduate applications via UCAS, direct applications, and other platforms
Ensure applications are processed within agreed service levels
Deliver excellent applicant experience at every stage of the admissions journey
Maintain compliance with admissions policies, quality standards, and GDPR requirements
Coordinate interviews, applicant communications, and feedback processes
Support recruitment events such as Open Days and interview days
Quality check admissions documentation including offer letters and webpages
Work collaboratively across departments on enrolment and student transfer processes
Train and mentor Admissions Officers
Support reporting and cycle analysis for senior leadership
About you
Essential:
Experience working within a UK university admissions team
Understanding of the full admissions lifecycle
Experience using UCAS and/or CommonApp
Experience with admissions systems or CRM platforms
Excellent communication and customer service skills
Strong organisational skills and attention to detail
Ability to manage workloads and prioritise effectively
Desirable:
Experience supporting fee assessments
Experience mentoring or training colleagues
Why apply?
The university offers a supportive working environment and a strong commitment to work-life balance, including:
Flexible working arrangements
Generous parental leave
Employee Assistance Programme
Optional private medical insurance
Season ticket loan & cycle-to-work scheme
Additional information
Applicants must have the right to work in the UK. The role may require DBS clearance.
Admissions Officer (1-year FTC, maternity cover)
London (Hybrid – 3 days on campus)
£32,500 – £37,500 per annum
Maternity cover | 1-year FTC
About the role
You'll manage the end‑to‑end admissions process,f rom first enquiry to enrolment, ensuring every applicant receives timely, supportive and accurate guidance. Working closely with academic and admissions colleagues, you'll play a key role in delivering a fair and efficient admissions experience within a high‑growth, high‑energy team.
Key responsibilities
Provide a high‑quality applicant experience across phone, email, web chat and in‑person interactions
Process and review applications accurately, using established policies and entry requirements
Coordinate interviews and manage applicant documentation in line with GDPR
Support recruitment activities such as Open Days, Taster Days and Offer Holder Days
Suggest improvements to applicant communications and admissions processes
About you
Essential:
Excellent communication skills and attention to detail
Strong organisation and time‑management skills
Ability to build rapport with prospective students
Knowledge of UK Higher Education and UCAS processes
Confident supporting customers across different channels
Desirable
Experience presenting to groups
Experience conducting telephone call campaigns
Why apply
Be part of a friendly, supportive and rapidly expanding admissions team
Work at a modern, centrally located campus overlooking Tower Bridge
Access great benefits including flexible working, EAP, optional private medical insurance, season ticket loans and cycle‑to‑work scheme
Additional information
Applicants must have the right to work in the UK. The role may require DBS clearance.