Primary Job Purpose
An exciting opportunity has arisen for a Spa Therapist to join our Spa Team in Melton. The successful applicant will assist in delivering spa treatments to a high standard, promote all retail products such as skin care and makeup, and upsell treatments with professionalism to enhance the guest Spa experience.
Roles and Responsibilities
* Provide in-depth knowledge and advice regarding procedures and products.
* Understand all current spa promotional offers.
* Focus on service excellence and retail performance.
* Undertake a full assessment of clients’ requirements to recommend suitable treatments and products.
* Carry out all treatments to the highest professional standard.
* Ensure spa areas are kept clean and tidy and treatment rooms are fully stocked with required products.
* Achieve product sales targets set by the Spa Manager.
* Undertake reception duties in the Spa and occasionally in the Leisure Club, including cash handling.
* Maintain a high level of hygiene and tidy work area at all times.
* Attend staff meetings, training sessions and promotional events, which may be outside working hours.
* Maintain a high standard of personal appearance and presentation at all times.
* Comply with all legal requirements in respect of health and safety and welfare of staff and customers, COSHH and Manual Handling.
* Report any maintenance issues within the spa to the Spa Manager.
Key Skills
* Ability to conduct procedures and treatments to client satisfaction.
* Customer‑facing enthusiasm.
* Full knowledge of products and ability to sell appropriate items to individual clients.
* Team player with strong communication skills.
* Attention to detail and pride in role.
* Ability to identify training needs.
* Good time‑management and organisational skills.
* Flexibility in undertaking duties delegated by the Spa Manager.
Required Criteria
* NVQ Level 2 Beauty Therapy.
* Willingness to undertake further training.
* Clear instruction delivery.
* Excellent time management.
* Great attention to detail.
* Excellent communication and sales skills.
* Reliable and able to work under pressure.
* Flexible approach to work.
* Thrives on providing excellent customer service.
* In‑depth knowledge of spa products and procedures and their effects.
* Experience of selling and promoting products to customers.
* Polite and informative.
* High standard of personal appearance.
* Respectful, helpful, calm and engaging.
* Takes pride in role.
Desired Criteria
* NVQ Level 3 Beauty Therapy.
* Thrives on routine daily tasks.
* Knowledge of Temple spa products.
* Knowledge of CORE.
Benefits
* Discounts across the resort, including family and friends.
* Free onsite parking.
* Progression and career development opportunities.
* Pension Scheme.
* Free staff meals.
* Free gym membership.
* Access to wellness programmes.
* Share of Resort’s service charges on a monthly basis.
* Extra days holiday after 2 years.
Contract Details
Contract Type: Full‑time
Salary: £13.50 hourly
Closing Date: Saturday 14th March 2026
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